Privacy Policy

Last Updated: May 15, 2024

PIZZAPIZZA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzaplzz.org (the "Site") or our restaurant, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Place an order
• Make a reservation
• Subscribe to our newsletter
• Participate in contests, promotions, or surveys
• Contact us with inquiries

The personal information we may collect includes:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely through our payment processors)
• Dining preferences and dietary restrictions

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

We may also collect information through cookies, web beacons, and other tracking technologies to analyze website traffic and improve user experience.

1.3 Information from Third Parties

We may receive information about you from third parties including business partners, marketing agencies, and other sources. This may include information from social media platforms if you interact with our social media accounts.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders and reservations
• Send you order confirmations and updates
• Provide customer support
• Respond to your inquiries and feedback
• Send you marketing and promotional communications (with your consent)
• Personalize your experience on our Site
• Improve our products, services, and Site
• Administer contests, promotions, surveys, or other Site features
• Monitor and analyze usage and trends to improve your experience
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, delivery services, email providers, and marketing partners.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect and defend our rights or property, protect the safety of our customers or the public, or prevent illegal activity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit our Site.

We use the following types of cookies:

• Essential Cookies: Necessary for the Site to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around the Site.
• Functionality Cookies: Allow the Site to remember choices you make and provide enhanced features.
• Targeting/Advertising Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed to deliver more relevant ads.

You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

5. Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Site. These services may use cookies and other tracking technologies to collect information about your use of the Site and other websites.

For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites

6. Your Choices

You have certain choices regarding the information we collect and how we use it:

• Account Information: You can review and update your account information by logging into your account on our Site.
• Marketing Communications: You can opt out of receiving our marketing emails by following the unsubscribe instructions in those emails or by contacting us directly.
• Cookies: You can manage cookies through your browser settings.
• Do Not Track: Some browsers have a "Do Not Track" feature that signals websites that you do not want your online activities tracked. Our Site does not currently respond to Do Not Track signals.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and provide information to us, please note that we transfer the information to Canada and process it there.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request that we correct or update your personal information
• The right to request that we delete your personal information
• The right to object to or restrict certain processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided below.